At HawkVision India Pvt Ltd (“HawkVision,” “we,” “us,” or “our”), we are committed to protecting the security and privacy of your personal information. This Privacy Policy (“Policy”) outlines how we collect, store, use, and share your personal information when you use our products, services, or website (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Policy.

This Policy applies to all users of our Services, including visitors to our website [https://www.hawkvisionindia.com] and customers who purchase or use our products.

i)Information We Collect
We may collect the following types of personal information when you use our Services:

1. Information You Provide:
- Contact information, such as your name, email address, phone number, and shipping address.
- Company information (if applicable), such as business name, industry, and job role.
- Payment details, such as credit/debit card information or bank account details (processed securely through third-party payment gateways).
- Communications, such as feedback, queries, or support requests submitted via email, phone, or our website.
2. Information Collected Automatically:
- Device information, such as IP address, operating system, and browser type.
- Usage data, such as pages visited, time spent on our website, and interactions with our Services.
- Cookies and tracking technologies, as described in our [Cookie Policy].
3. Information from Third Parties:
- We may receive information about you from third-party service providers, such as payment processors or logistics partners, to facilitate your use of our Services.


ii)How We Use Your Information
We use your personal information for the following purposes:

1. To Provide and Improve Our Services:
- Process orders, deliver products, and provide customer support.
- Enhance and optimize your experience with our Services.
2. For Communication:
- Respond to your inquiries and provide technical support.
- Send service-related notifications, such as order updates and delivery status.
3. For Marketing:
- Send promotional offers, newsletters, and updates about new products or services (only with your consent).
4. For Security and Compliance:
- Protect against fraud, unauthorized access, and other security risks.
- Comply with legal obligations and enforce our terms and conditions.


iii)Sharing of Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

1. With Service Providers:
- We may share your information with trusted third-party service providers, such as payment processors, logistics partners, and IT support, to facilitate our Services.
2. For Legal Compliance:
- We may disclose your information if required by law, such as in response to a court order, government request, or legal process.
3. For Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. With Your Consent:
- We may share your information with third parties if you provide explicit consent.


iv)Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.


v)Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data.


vi)Your Rights
As a user of our Services, you have the following rights regarding your personal information:

1. Access and Correction:
- You may request access to or correction of your personal information by contacting us.
2. Withdrawal of Consent:
- You may withdraw your consent for marketing communications at any time by unsubscribing or contacting us.
3. Deletion:
- You may request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at [Insert Contact Information].


vii)Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our [Cookie Policy](#).


viii)Third-Party Links
Our website may contain links to third-party websites. This Policy does not apply to such websites, and we encourage you to review their privacy policies before providing any personal information.


ix)Children’s Privacy
Our Services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.


x)Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page, and the revised Policy will be effective immediately upon posting. We encourage you to review this Policy periodically.


xi)Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Email: info@hawkvisionindia.com
- Phone: +91 9911329064
- Address: 231 2nd Floor, Krishna market, Pitam Pura, New Delhi-110034